Meet the team

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Iain Booth

Head of Business
  • Years in the industry 35
  • Department BMW
  • Hobbies Golf, Restoration of classic cars, walking

Marshall Shipley

New Car Sales Manager
  • Years in the industry 11
  • Department BMW
  • Hobbies Football and eating.

Anthony Purcell

Used Car Sales Manager
  • Years in the industry 10
  • Department BMW
  • Hobbies Golf, Squash, Walking & Reading.

Karl Garrod

New BMW Senior sales executive
  • Years in the industry 19
  • Department BMW New
  • Hobbies Badminton, family holidays and cars.

Nacia Georgiou

BMW Sales Executive
  • Years in the industry 6
  • Department New BMW
  • Hobbies Walks with the dog.

Adrian Widdett

BMW Sales Executive
  • Years in the industry 6
  • Department Used BMW
  • Hobbies Football and Rugby.

Jason Owen

Used BMW Sales Executive
  • Years in the industry 20
  • Department Used BMW
  • Hobbies Mountain Biking.

ANDREA GREEN

SERVICE ADVISOR
  • Years in the industry 29
  • Department Service
  • Hobbies Socialising.

Kirsty Holmes

Service Advisor
  • Years in the industry 2
  • Department Service

Lee Tuckett

Aftersales Manager
  • Years in the industry 23
  • Department Parts
  • Hobbies Walking, Football and Family.

Ian Parton

Parts Advisor
  • Years in the industry 37
  • Department Parts
  • Hobbies Northern Soul Music and Football.

Ashley Highland

Aftersales Executive
  • Years in the industry 3
  • Department Parts
  • Hobbies Football and Listening to music.

Dave Stubbs

Parts Advisor
  • Years in the industry 3
  • Department Parts
  • Hobbies Socialising.

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They were able to sort the problem with the car quickly

Service

Outstanding customer service with great COVID-19 policy. Car sanitised and repairs carried out promptly and great communication from a very friendly team.

Service

Friendly and efficient service.

Service

Ash service,technician was very helpful

Service

Great service. They all seem to really care about the customer and have definitely gone above and beyond my expectations. Where one dealer left me deflated, Knights South Staffs really looked after me on my recent visit. Very happy.

Service

Very pleasent and helpful staff. They were accommodating to my changing schedule and transparent is keeping me updated with realistic time frames. Resolved the issues that I had with my vehicle and had good covid measures in place

Service

See above

Service

Competent staff, everything explained and communicated efficiently

Service

Good comms, courteous and clarity. Like the videos

Service

Honest service. Good communication and very polite.

Service

Great experience, customer service very good. Kacee ? on reception very friendly and helpful. Covid secure processes all worked well but did still make me feel welcome

Service

No quibbling over my complaint and work carried out to a high standard

Service

Loved the little video to inform me that my tyres needed changing very very useful

Service

Excellent communication and service start to finish.

Service

Ashley was very helpful

Service

Very good, the appointment system made it very quick to drop off the car, the mask and hand gel at the entrance are reassuring that measures to ensure COVID doesn't spread are in place.

Service

Excellent

Service

Great experience

Service

Smooth checking in and checking out.

Service

Very simple and easy to book and did what was required

Service

Great service

Service

Staff were professional and courteous

Service

As stated above.

Service

Its true

Service

Great service from kacey.

Service

Service people are lovely

Service

Courteous and informative staff

Service

Andrea in the Service department is excellent, very professional and keeps you informed throughout. Nothing is too much trouble.

Service

Andrea clearly detailed out the scope of work and cost over the phone and then when I brought my car in for the work she kept me informed of the situation. Excellent customer care service was provided.

Service

Nothing was too much trouble!! Even the option for a lift home after dropping the car off.

Service

I can only measure the quality of the service through Andrea your Senior Service Supervisor, Her service and communications was faultless. See was most helpful, friendly, phoned me as promised, an excellent person to represent Knights and BMW

Service

The front of house staff and service technicians were all very professional.

Service

Excellent customer care from Andrea

Service

Very friendly and helpful customer service from Ashley.

Service

Customer is considered at all times

Service

Email and text messaging with remainders. Supportive staff.

Service

Very helpful staff.

Service

The Knights experience was second to none, I'd recommend knights to all my bmw friends

Service

The service advisor Ashley Highland was very helpful.

Service

All work carried out promptly and as requested, and car ready when requested

Service

quick and always kept informed along the way

Service

Easy

Sales

Listened and delivered on brief.

Sales

I've had 1 series for years, so didn't need the support which was offered, which was taken on board, meaning we could pick the car up and get going quickly

Sales

Knights listened to customer requirements and achieved this at fair price. communication was maintained and any extras facilitated again at a fair price. All interactions with Sales, parts, body shop and service were professional and friendly.

Sales

only had purchase so far, yet to take delivery

Sales

Always professional and clearly explained all steps of any process.

Sales

Outstanding

Sales

Because I felt Nacia was honest with me from the start & no bullshit to try & force the sale of the car on me like other bmw agents (Sytner & Rybrook)

Sales

Very helpful, professional and made to feel special and appreciated. Clean and well looked after facility and handover was very good

Sales

Very responsive, friendly and helpful. Excellent knowledge of the range. Car was very well presented, dealership clean and very well prepared for COVID restrictions.

Sales

The BMW Centre was genuine, sincere and extremely professional. However, they did this with a friendly and honest manner and made me feel welcome immediately. Compared to other marks, which I visited, my experience was miles better than others.

Sales

Salesman was very good

Sales

Great dealer had two cars from them