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WHAT A DIFFERENCE A DAY MAKES.

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Black Friday Sales Event

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The All New BMW X3 Launch

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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Find out more about the new BMW X3

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Knights Recruitment Open Day - Friday 14th July.

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The BMW i3 extended range

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BMW At The Geneva International Motor Show

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BMW i8 Protonic Editions

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The New BMW 5 Series Touring, with M Performance Accessories.

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You Can Now Configure & Purchase Online

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Book A Value Service

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The New BMW 4 Series Range, Now Available To Order.

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BMW i3 Service Inclusive

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Defying Physics at every turn. The all new BMW M2 Coupé arriving to Knights South Staffordshire BMW soon.

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Complaints Procedure

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Where Next?

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Where Next?

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ROAD TAX CHANGES 01/04/2017

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Mark Bailey

General Sales Manager
  • Years at the dealership 2
  • Years in the industry 4
  • Department New abd Used
  • Hobbies Football and Golf

Shabier Zaman

Sales Manager
  • Years in the industry 36
  • Department BMW
  • Hobbies Socialising and Cooking
Ben Rae Knights BMW

Ben Rae

Sales Manager
  • Years in the industry 12
  • Department BMW New and Used
  • Hobbies Sports

Karl Garrod

New BMW Senior sales executive
  • Years in the industry 16
  • Department BMW New
  • Hobbies Badminton

Sean Laycock

BMW Sales Executive
  • Years in the industry 12
  • Department BMW
  • Hobbies Cycling

Nacia Georgiou

BMW Sales Executive
  • Years in the industry 5
  • Department BMW
  • Hobbies Walking

Nikita Mendez

BMW Sales Executive
  • Years in the industry 2
  • Department BMW
  • Hobbies Track days, Baking and Travelling

Adrian Widdett

BMW Sales Executive
  • Years in the industry 5
  • Department BMW
  • Hobbies Football and Rugby

Christian Short

BMW Sales Executive
  • Years in the industry 1
  • Department BMW
  • Hobbies Squash, Travelling and Walking

Sam Hole

BMW Sales Executive
  • Years in the industry 1
  • Department BMW
  • Hobbies Football and Travelling

Martin Rossi

BMW Sales Executive
  • Years in the industry 38
  • Department BMW
  • Hobbies Road Cycling and Formula 1

Darren Masters

BMW Sales Executive
  • Years in the industry 24
  • Department BMW
  • Hobbies walking the dog

Roxanne Herriotts

Local Business Development Manager
  • Years in the industry 11
  • Department Business Sales
  • Hobbies DIY and gardening

Phil Hill

Aftersales Manager
  • Years in the industry 24
  • Department Aftersales
  • Hobbies Spending time with family and Motorsport

Megan Tombs

Service Advisor
  • Years in the industry 2
  • Department Service
  • Hobbies Horses

Carlie Greenhalgh

Service Advisor
  • Years in the industry 1
  • Department BMW
  • Hobbies Socialising

ANDREA GREEN

SERVICE ADVISOR
  • Years in the industry 6
  • Department Service

Lee Tuckett

Parts Manager
  • Years in the industry 23
  • Department Parts
  • Hobbies Walking, Football and Family

Ian Parton

Parts Advisor
  • Years in the industry 37
  • Department Parts
  • Hobbies Northern Soul Music and Football

Jonathan Swift

Parts Advisor
  • Department Parts

Ashley Highland

Parts Advisor
  • Years in the industry 3
  • Department Parts
  • Hobbies Football and Listening to music

Dave Stubbs

Parts Advisor
  • Department Parts

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The staff are very helpful and the little extras like coffee, wi-fi and comfy seats all adds to the experience.

Service

Staff were waiting to take my car when I arrived. Parts ordered immediately and ready the next day.

Service

Always do their best

Service

I didn’t have to wait long for the service. however I was offered a wash and vacuum service for my car. When I got back in to the car the windscreen was so streaky I had to try to clean it myself when I got home.

Service

Great service with no pressured sales, a great range of cars. Adrian was super looking after all my needs and wishes in a car. Robert was also super going through all the finance options. At no point did I feel pressured, I was able test drive cars.

Service

the ladies are brilliant its just the care of the car whilst being repaired that needs looking at

Service

I attended Knights so the service team could look at my alloys and take pictures as it appeared there was corrosion. They confirmed there was corrosion a couple days later but they asked me to come back so they could take more pictures?!?!?!

Service

Very helpful and explain what is required and how long it is likely to take.

Service

Service is 1st class

Service

Informative and efficient

Service

Staff were flexible and understanding of our needs.

Service

A warning light was on regarding the tyre monitor. I was told a new tyre was needed so that was supplied. warning light returned immediately and I was then told its a wheel speed monitor. This should have been checked before being returned to me

Service

Phil and the team always go the extra mile.

Service

Always a pleasant experience from when your greeted with a smile, to sorting out why your there, to having a lovely refreshment.A a quality service, and an assured pleasant driving experience, comfortable with all the reassuring knowledge help is a

Service

As my above answer states, the experience from start to finish was exceptional.

Service

Great customer service - seen quickly and acceptable prices for a dealership.

Service

I came in for a mot, I was called and told there was only 2 minutes left of it and everything was fine. I got back to pick my car up to find it had failed on 2 tyres?? As a result I had to come back the next day as none is stock which is fair enough.

Service

All the questions and problems I had were answered with no hassles

Service

Problem resolves in a timely a timely manner and car returned in excellent condition

Service

For all the reasons stated above plus it was all done with pleasant good humour.

Service

The part required for my car hadn't been ordered so I had to rearrange my week to allow it to be left there an extra day. There are other items but not enough characters to list them.

Service

The staff were polite and helpful. The work was done in full and on time. Parking was a little tight though.

Service

Comments as above

Service

i waited for my vehicle whilst it was being serviced I was told roughly how long the wait would be and the vehicle was ready, washed and returned in that time frame. Refreshments were offered on a number of occasions whilst waiting too.

Service

Darren & Carly make it clear nothing is too much trouble & will help with anything

Service

Courteous and professional staff and good job on car Katie Wilson in particular is very professional and treated me very well

Service

When ive had my previous vehicle in they collected the car from my home a nice toucb and attempted to resolve issues I had with the sat nav mapping system

Service

Being left in reception for 40mins and being 'forgot' about was frustrating.My light issue was not investigated correctly in the 1st instance.Was told you price match (tyre) when I brought evidence of a price of £140 was told it would be £150.

Service

We are kept updated on a regular basis when our car is with you.

Service

We received a letter regarding the recall for our X1 ,we contacted Knights 3 times over the week before they called us back to arrange things.

Service

Made to feel comfortable

Service

Same reply as above

Service

Everything was completed as requested

Service

Compared to other experience at other vehicle service premises, the service process was very streamlined and efficient.Communication was very good and I spent very little time waiting.

Service

See above

Service

Nothing was too much trouble, provision of courtesy car really helped

Service

Very pleased

Service

Work was completed to full satisfaction, identified an additional warranty defect and rectified this

Service

Good customer service once the car was at the dealer. Do not call you back when you cannot get to a service rep. Car returned and very well presented by the service rep.

Service

Grade A service every time.

Service

very efficient service, but one thing bothers me is that it will need another service in 7,000 miles, this seems to be a very short service period. Is this correct?

Service

As above, always efficient!

Service

Problem diagnosed,and sorted. Technician took the time to come out with me in the car.

Service

Excellent friendly service team

Service

Nacia was superbAlthough she couldn’t hand over on the day we picked the car up she sent flowers which was a lovely gesture

Sales

The whole buying experience was calm and professional

Sales

The process was very slick. Everything was done professionally and efficiently. The BMW centre looks really good, neat and comfortable.

Sales

I received a video so I knew what I was getting

Sales

The sales man I was dealing with was very enthusiatic and passionate about the brand

Sales

The whole process was stress free.

Sales

Despite the little delay in delivery of my vehicle at no fault to Knights south. My overall experience was a positive one.

Sales

Only a slight delay due to the car being sent so Sunderland instead of stafford

Sales

Overall very satisfied with the pre purchase - only issue was a problem with the lights and the car had to be booked back in a day later to be corrected.

Sales

Staff were very pleasant, process was very swift and straightforward. Nacia again was outstanding and professional.

Sales

Test drive arranged, car ready. Deal discussed and options explored - availability of vehicles matching my requirements looked at. Have a look at my comments below...

Sales

Made to feel special as I picked up the car, not rushed, Plenty of coffee

Sales

Great welcome from reception and pleasant surroundings. Good interaction with all members of the team we came across.

Sales

Paul Kensington from Knights Stafford was really helpful,friendly,works over and above to helping.

Sales

We always had good service with our last car and when we talked to Christian Short earlier in the year, he guided us towards a car that would meet our specific needs.

Sales

From the moment I walked into the showroom for the first time to when I drove away my new car everything was exactly as it should be, brilliant service

Sales

the process was smooth and without hassle. My contact Nacia had to find the right car for me , which wasnt that easy as this variant x3 was discontinued and cars were not plentiful.

Sales

i was very satisfied with the service I received during my recent purchase

Sales

Excellant service with good knowledge and everything explained that we needed to know

Sales

Christian short who was our sales person was very attentive and patient as we changed our minds a few times in the selection period, i felt he had my best interest's at heart, he wanted to sell me a car but it must be the right one for me

Sales

Despite being late in the day, Karl took his time to run through all the options and features. Not to mention greeting me at the station.

Sales

Nacia Georgiou was attentive and worked hard to get the right car at the right price for our budget

Sales

Hand over of vehicle done with efficiency and speed. I did not experience unnecessary waiting as a result.

Sales

All was as promised!

Sales

Staff were very helpful and made it easy for me to collect car even when I was unable to drive to the garage myself.

Sales

Kept well informed at each step